Hongtelecom.com ships orders by international couriers, including DHL, FedEx, EMS, UPS (if you have UPS account), TNT and Aramex (mainly for Africa and Middle East).
The shipping rates can be previewed inside the Hongtelecom.com online shop system. You can just click on the “Estimated Shipping Costs” and choose the country you want to ship to, Shipping fees will be estimated by our system automatically.
(1) Suggestion of Priority International Shipping Method, Click here.
(2) How long will it take to my area?
Two parts of delivery time: the Processing Time & the Actual Shipping Time.
The Processing Time is the time of gathering up all the items and packaging.
The Actual Shipping Time depends on the locations of shipping. You can check the following table to make sure the delivery time to your area.
|Shipping Zones||By Express||By Air Cargo|
|Asia||1-2 Days||2-3 Days|
|Europe||2-3 Days||3-4 Days|
|Oceania||2-3 Days||3-4 Days|
|North America||2-3 Days||2-3 Days|
|South America||3-4 Days||4-5 Days|
|Middle East||2-3 Days||3-4 Days|
|Africa||3-5 Days||4-7 Days|
Notes: If you ship goods by Express, such as DHL, FedEx, TNT, EMS, UPS, Aramex, etc., they are door to door service. If your order items’ total weight is less than 45 kilograms, you’d better choose Express, because it’s fast & convenient.
If you ship orders by Air Cargo, it’s door to airport service. If the total weight of your order items is more than 45 kilograms, you’d better choose AIR Cargo, for it can save your cost of shipping.
(3) Are the packages insured?
Shipping by international couriers will be insured and can be tracked online. Once your goods are sent out, we will email you with a tracking number so you can trace your delivery any time you want.
We offer Shipping Insurance for the orders to protect your package against any lost or damaged shipments. If any missing issue arises, we will reship your order immediately. So when you check out your order, you also can add Shipping Insurance for your order according to the total cost of your order.
(4) How can I trace my order?
Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order.